Frequently Asked Questions
Browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or log in to complete your purchase. We accept Visa and Mobile Money payments.
We accept Visa cards and Mobile Money payments. All payments are processed securely through our payment gateway.
Delivery typically takes 2-5 business days within Nairobi and 3-7 business days for other locations in Kenya. Delivery times may vary based on your location.
Yes, we deliver to all major cities and towns in Kenya. Delivery fees may vary based on your location. Contact us for specific delivery information to your area.
Absolutely! All our spices and honey are 100% authentic and pure. We source directly from local farmers and beekeepers, ensuring the highest quality and authenticity.
Our spices have a shelf life of 2-3 years when stored properly in a cool, dry place. Pure honey has an indefinite shelf life when stored correctly.
We accept returns within 7 days of delivery if the product is unopened and in original packaging. Contact our customer service for return instructions.
Log into your account and visit "My Orders" to track your order status. You'll receive email updates as your order progresses through processing and delivery.
Still have questions?
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